All orders shipped from our Hong Kong hub are billed excluding Taxes, hence import duties & taxes are not included and you should expect to pay for duties, taxes & other charges upon receipt, based on the particular rules of your country. Orders ship

All orders shipped from our Hong Kong hub are billed excluding Taxes, hence import duties &amp; taxes are not included and you should expect to pay for duties, taxes &amp; other charges upon receipt, based on the particular rules of your country.&#xA0;Orders shipped to Hong Kong are shipped domestically hence no additional duties or taxes will be collected.Please note that, if the parcel is rejected and returned to Meermin, any return charges, taxes or duties that Meermin gets charged will be deducted from any refund owed. If you need any further information please do not hesitate reaching our Support team.

Do I have to pay Sales Tax?

Whether you need to pay import duties depends on your location and the details of your order. Since customs regulations vary by country, it is important to understand the policies that apply to your region. Below is a breakdown of how import duties a

Whether you need to pay import duties depends on your location and the details of your order. Since customs regulations vary by country, it is important to understand the policies that apply to your region. Below is a breakdown of how import duties and taxes are handled:&#xA0;Customers located in the European Union, United States, United Kingdom, and Hong Kong: If you are located in the European Union, the United Kingdom, the United States, or Hong Kong, you will not be required to pay import duties or customs fees. Your order will be delivered without any additional charges related to customs clearance.&#xA0;Customers located&#xA0;in Canada and Mexico: For customers in Canada and Mexico, we offer two options for handling import duties and taxes at checkout:&#xA0;<ul><li style="font-size: 16px;">Prepaid Duties &amp; Taxes (Full Landed Cost): You can choose to prepay all import duties, taxes, and related charges at checkout. This means your total order cost includes these fees, and no additional payment will be required upon delivery.</li><li style="font-size: 16px;">Duties &amp; Taxes Paid Upon Delivery: If you opt to pay only for shipping at checkout, you will be responsible for all import duties, taxes, and any courier-related fees upon delivery. These charges are determined by your country&#x2019;s customs regulations. If your package is held by customs, additional processing time or courier fees may apply. We recommend reviewing your country&#x2019;s import policies before placing your order.&#xA0;</li></ul>Customers located&#xA0;in any Other Countries: For customers in countries not listed above, orders are processed excluding taxes. This means import duties, taxes, and other charges are not included in the purchase price, and you should expect to pay these fees upon delivery based on your country&#x2019;s customs policies.&#xA0;Important Notice If a package is refused and returned to Meermin, any return shipping costs, taxes, or duties we incur will be deducted from your refund. If you have any questions, please contact our Support team for assistance.

Will I have to pay import duties or taxes?

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Meermin Shoes (INT)

Taxes

Order Management

Which Payment methods do you accept? Can I use Apple Pay?

I received a verification email from NoFraud, is it legitimate?

Can I shop local currency?

Payments

Will I receive any tracking information? How do I track my order?

Do you offer International Shipping?

Can I modify the shipping address?

Can I pick my order in store?

Do you ship to APO & FPO addresses?

Do you offer Express shipping services?

Where is my order?

Shipping

What is your return policy?

How do I start a return? What is the process?

Can all items be returned?

When will I receive my refund?

Will I be refunded the shipping costs?

Returns

What is your 2025 Spring Sale return policy? (International)

Useful Information about the '25 Spring Sale (International)

Spring Sale Event (International)

Where are your shoes made?

Are all your products designed in house?

Will you receive a restock?

Can I customise a stock product?

How can I know if a product is in stock?

Can I get sized in person?

What is the difference between shoe polish and shoe cream?

Will the leather stretch after some use?

What is Calf?

What is Museum Calf?

What is Softcalf?

What is Waxy Commander?

What is Waxy Kudu?

What is Shell Cordovan?

What is Waxy Shell Cordovan?

What is Antique Calf?

What is Suede?

What is Patent leather?

What are studded rubber soles?

What are leather soles?

What is a metal shank?

What is the welt?

What is the difference between Calf and Softcalf?

Where are the materials you use from?

What is the cork filler?

Leathers and Materials

What is Goodyear Welted construction?

Which kind of construction do you use?

What is Norvegesse construction?

What is Handwelted?

What is the difference between Goodyear Welted and Flex Goodyear Welted construction?